Terms of Service

Last updated: 28 May 2026

1. Who we are

KubeQuest is a Kubernetes incident-training platform owned and operated by Or Carmeli, a sole proprietor based in Israel ("KubeQuest", "we", "us", "our"). You can reach us at contact@kubequest.online.

2. Acceptance of these Terms

By creating an account, signing in, or paying for a subscription on kubequest.online, you agree to these Terms of Service and our Privacy Policy and Refund Policy. If you do not agree, do not use the service.

3. The service

KubeQuest offers interactive Kubernetes incident-training content: quizzes, simulated production incidents ("War Room"), architecture scenarios, daily challenges, and a global leaderboard. Some features are free; some require a paid subscription (the "Pro" tier).

4. Accounts

• You must provide a valid email address and create a password to register. We use Supabase Auth to manage credentials.
• You are responsible for keeping your password confidential and for activity under your account.
• You must be at least 13 years old to create an account. If you are between 13 and the age of majority in your jurisdiction, you may only use KubeQuest with the consent of a parent or legal guardian.
• One account per person. Sharing an account, including the Pro subscription, with another person is prohibited.

5. Subscriptions, billing, and Paddle

Payments are processed by Paddle.com Market Limited and its affiliates ("Paddle"), our Merchant of Record. By subscribing you also agree to Paddle's terms at paddle.com/legal/checkout-buyer-terms. Paddle handles billing, currency conversion, applicable taxes (e.g. VAT), invoicing, and refund processing on our behalf. Your billing-statement descriptor will reference Paddle.

• The current Pro subscription price is published on our Pricing page. The canonical price is ILS 47 per month; Paddle may present the price in your local currency at checkout based on Paddle's exchange rate.
• Subscriptions renew automatically on a monthly cycle until canceled.
• You can cancel any time via the customer portal accessible from your account, or by emailing contact@kubequest.online. Cancellation takes effect at the end of the current billing period; you retain Pro access until that date.
• Refunds are governed by our Refund Policy.

6. Acceptable use

You agree not to:

• Reverse engineer, scrape, or systematically extract content from the platform except as expressly permitted.
• Submit content that is unlawful, infringing, defamatory, or violates another person's privacy or intellectual property.
• Attempt to bypass authentication, rate limits, billing, or any other technical control.
• Use the platform to host or distribute malware, exploit code, or material that incites violence.
• Share your account credentials or transfer your subscription to another person.

We may suspend or terminate accounts that violate these rules without prior notice.

7. Intellectual property

All content provided by KubeQuest (quizzes, incident scenarios, explanations, brand, code) is owned by Or Carmeli or his licensors. We grant you a personal, non-exclusive, non-transferable license to use the content for the duration of your subscription and for your own learning purposes only.

The open-source portions of the codebase listed at github.com/or-carmeli/KubeQuest are licensed under MIT and are governed by that license, not these Terms.

8. Service availability

The service is provided "as is" without uptime guarantees. We do our best to keep the platform online but we may have maintenance windows or outages. We do not promise that the service will be uninterrupted, error-free, or that all content will remain available forever.

9. Limitation of liability

To the maximum extent permitted by applicable law, our aggregate liability arising out of or relating to your use of KubeQuest is limited to the amount you paid us in the twelve (12) months immediately preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.

10. Termination

You may stop using the service at any time. You can request deletion of your account by emailing contact@kubequest.online; we will action the deletion within 30 days per our Privacy Policy.

We may suspend or terminate your account at our discretion if you breach these Terms, if continued service exposes us to legal risk, or if required by law. If we terminate without cause and you have a paid subscription, we will refund the unused portion of the current billing period (prorated).

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced via email to your registered address and via a notice on the site at least 14 days before they take effect. Continued use of the service after the effective date constitutes acceptance.

12. Governing law and disputes

These Terms are governed by the laws of the State of Israel, without regard to conflict-of-law principles. The courts located in Tel Aviv-Jaffa, Israel have exclusive jurisdiction over any dispute arising out of or relating to these Terms, except where this conflicts with mandatory consumer-protection law in your country of residence.

13. Contact

Questions about these Terms? Email contact@kubequest.online.

KubeQuest is operated by Or Carmeli, Israel.